WELCOME TO 9D CARE
We are a registered NDIS Service Provider, committed to delivering high-quality support and care to individuals in need. We provide services to people living with a permanent or temporary disability, those recovering from workplace or traffic-related injuries, and individuals experiencing age-related frailty. Our purpose is to deliver the best possible supports and services tailored to each person’s unique needs and goals. Our team of professional, empathetic support workers is dedicated to providing personalised care that empowers individuals to live life to their fullest potential. We respect each client’s right to choice and control, taking the time to understand their preferences and tailor our services accordingly. Your comfort, safety, and wellbeing are our top priorities. We understand that individuals from culturally and linguistically diverse (CALD) backgrounds may face challenges when seeking support due to language barriers or cultural beliefs. That’s why we offer support workers who speak your language and respect your values and traditions. Our wide range of services includes:- Personal Care
- Community Participation
- Household Tasks
- Nursing Care
- Travel and Transport
- Social Support and Companionship
- Gardening and Yard Maintenance
- Overnight Support
- Appointment Assistance
- Therapeutic Support
- Support Coordination and Case Management
- Plan Management Assistance
Our values
- Respect: We respect each individual and support them in maintaining their dignity.
- Quality Care: We deliver high-quality care and support services with dedication, compassion, and sensitivity.
- Inclusion: We promote inclusion and encourage participation in decisionmaking at all levels of the organisation.
- Integrity: We treat people fairly and always act with honesty, integrity, and openness.
- Accessibility: We ensure our services are accessible to all individuals, regardless of their circumstances.
- Accountability: We take responsibility for our actions and are committed to continuous improvement.
- Safety: We prioritise the safety and well-being of our clients, staff, and community always.
What sets us apart from other providers?
- Fast Service Delivery: We provide prompt and efficient support when you need it.
- Empowering Choice: We respect and empower your right to choice and control.
- Personalised Planning: We come to you to develop a personalised support plan aligned with your funding.
- Tailored Supports: All supports are customised to meet your individual needs and goals.
- Worker Matching: We carefully match support workers to suit your specific requirements.
- Single Point of Contact: You’ll have one dedicated contact person to manage and coordinate your supports.
- Cultural Sensitivity: We can match you with workers who speak your language and understand your cultural background.
- Professional Care: Our team delivers high-quality, professional, and compassionate care.
- Full Transparency: No hidden costs — just clear, honest, and upfront pricing.
FROM OUR CUSTOMERS
The carers that we do have I wouldn’t change them for the world. We all like to joke around and we behave like family. Our lives have changed a lot, now everything is perfect. Whatever I need, or she needs, are being met. I am comfortable and happy.
Mother and Daughter Shavleen and Shantelle
The manager helped me out a lot and came and visited me. The coordinator is great too. My support worker is down to earth, supportive, takes care of me, and we do wonderful activities together. I'm really happy with them and I couldn't ask for anyone better.
Thelma
GET IN TOUCH WITH US
Our team can come to you to discuss face to face your needs and discuss how we can best support you to achieve your goals. Contact us today to arrange an appointment.