Pricing of Supports
9D Care delivers supports in line with the NDIS Pricing Arrangements and Price Limits, which are set and updated by the National Disability Insurance Agency (NDIA), generally effective from 1 July each year.
Our service fees will not exceed the maximum price limits outlined in the current NDIS Pricing Arrangements.
Pricing for supports may vary based on:
- The type of support provided
- Day and time of service delivery (e.g. weekday, evening, weekend or public holiday)
- The level of support required
- The participant’s individual goals, risks and support needs
All applicable pricing, including any additional costs such as travel or Non face-to-face support where relevant, will be in line with NDIS pricing arrangements and will clearly outlined be in the participant’s Service Agreement and Schedule of Supports before services commence.
Travel and Associated Costs
Where agreed in advance and in line with NDIS Pricing Arrangements, travel time and/or kilometres may be charged when support workers are required to travel to deliver supports.
Cancellation Policy
Cancellations and short notice changes to scheduled supports may be charged in accordance with the NDIS Pricing Arrangements and Price Limits and will be clearly explained in the Service Agreement.
Transparency and Updates
Participants and their representatives will always be informed of any pricing updates.
For the most current pricing limits and guidance, please refer to the official NDIA website:
NDIS Pricing Arrangements and Price Limits
https://www.ndis.gov.au/providers/pricing-arrangements
If you have any questions regarding pricing, please contact our team.